Privacy Policy

Information We Collect

When you register for an account, enroll in courses, or contact us, we collect personal information including your name, email address, organization, and payment details. We also collect usage data to improve our services.

How We Use Your Information

• Providing and maintaining our educational services
• Processing course enrollments and e-book purchases
• Sending enrollment confirmations and course updates
• Responding to your inquiries and support requests
• Improving our courses and user experience
• Issuing certificates of completion

Data Storage & Security

Your data is stored securely using Supabase (hosted on AWS) with encryption at rest and in transit. Payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. We never store your full credit card information on our servers.

Cookies

We use essential cookies to maintain your session and preferences (such as theme preference). We do not use advertising or tracking cookies. You can manage cookie preferences via the consent banner on your first visit.

Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Withdraw consent at any time

Data Retention

We retain your account data as long as your account is active. Course completion records and certificates are retained indefinitely for verification purposes. You can request account deletion at any time by contacting us.

Contact

For privacy-related inquiries, contact us at hello@sawoundcare.com.